Privacy Policy
Effective Date: May 1, 2026
1. Introduction
Jollof Haus LLC ("Jollof Haus," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, make a reservation, or interact with our services — online or in person. By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
We may collect the following types of information: Personal Identification Information: Name, email address, phone number, and billing/delivery address when you create an account, place an order, or make a reservation. Payment Information: Credit and debit card details processed securely through Square. We do not store full card numbers on our servers. Order & Transaction Data: Items ordered, order history, special instructions, and order type (pickup, delivery, dine-in, or catering). Account Data: Login credentials, saved preferences, loyalty points, and order history if you create a Jollof Haus account. Communications: Messages submitted through our contact form, catering inquiry form, or career applications. Technical Data: IP address, browser type, device information, and pages visited, collected automatically through standard web technologies. Location Data: General location data used to display the nearest Jollof Haus location to you.
3. How We Use Your Information
We use the information we collect to: • Process and fulfill your orders, reservations, and catering inquiries • Send order confirmations, status updates, and receipts via email • Administer our Jollof Rewards loyalty program • Respond to your messages, inquiries, and support requests • Improve our menu, services, and website experience • Send promotional offers, updates, and news (with your consent) • Comply with legal obligations and prevent fraudulent transactions • Evaluate job applications submitted through our Careers page
4. How We Share Your Information
We do not sell your personal information. We may share your information with: Service Providers: Third-party vendors who help us operate our business, including Square (payment processing), email delivery providers, and delivery partners. These parties are contractually obligated to protect your information. Legal Requirements: When required by law, court order, or government authority, or to protect the rights, property, or safety of Jollof Haus, our customers, or others. Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity. We do not share your personal data with third parties for their independent marketing purposes without your explicit consent.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website, such as the shopping cart and saved preferences.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us at info@jollofhauz.com.
7. Data Security
We implement industry-standard security measures — including SSL encryption, secure payment processing through Square, and access controls — to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect unauthorized access to your account.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
9. Your Rights & Choices
Depending on your location, you may have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal data • Opt out of marketing communications at any time • Request a copy of your data in a portable format To exercise any of these rights, contact us at info@jollofhauz.com. We will respond within a reasonable timeframe consistent with applicable law.
10. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and delivery partners. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: Jollof Haus LLC Email: info@jollofhauz.com Allen, Texas